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Patients Seeking Medical Treatment Abroad


Consultation Hours

Reception Hours

8:30a.m.-11:00a.m
1:00p.m.-3:00p.m.

Please confirm the outpatient consultation schedule in advance (Outpatient Consultation Schedule), as some clinical departments may be closed for examinations or operations.

Closed

Every Saturday, Sunday, National Holidays, Substitute Holidays, and the year-end and New Year holidays


To those who would like to have consultation

Please be informed that we will confirm identify of all patients at the time of the registration by public documents, such as Japanese Health Insurance Card, Driver’s License, Passport, and Residence Card. Please bring these with you when you visit us.
We are accredited by JCI (Joint Commission International), an international organization for evaluation of medical practices. We thoroughly confirm patient identification for medical safety. We ask for your kind understanding and cooperation.

IMPORTANT NOTICE PERTAINING TO STATUS OF RESIDENCE

  1. THOSE WHO HAVE STATUS OF JAPANESE RESIDENCE
    Before you visit us, please make an appointment. Please bring a Japanese Health Insurance Card, and a referral letter (a patient referral document) with you when you visit us.
  2. THOSE WHO HAVE NO STATUS OF JAPANESE RESIDENCE AND NO JAPANESE HEALTH INSURANCE CARD; VISITING ON BUSINESS TRIPS, OR TOURISIM, ETC.
    • All of your medical expenses will be incurred by you. Your medical bill may be more than JPY100,000 even for outpatient care should you take examination such as MRI or CT.
    • We will ask you to deposit the money with us equal to the estimated medical expenses when you will have surgeries or be hospitalized.
  3. THOSE WHO VISIT US FROM ABRAOD FOR MEDICAL TREATMENT AND/OR DETAILED EXAMINATIONS (MEDICAL TOURISM)
    • You will need a medical visa to visit us from abroad for medical treatment.
    • You may be charged a separate fee for summary translation if you bring documents that require translation on the day of the consultation.

DOCUMENTS (MEDICAL CERTIFICATE, REFERRAL LETTER)

  • Document Fee for a Medical Certificate in English is JPY12,000 (excluding tax) in our hospital form, while that of out-of-hospital form is JPY15,000 (excluding tax).
  • It may take some time for translation depending on the content.
  • The extra fee may be charged should the volume of the translation be large.
  • *We do not translate document other than English/Japanese at this moment.

DECISION TO/NOT TO ACCEPT NON JAPANESE PATIENTS WHO WISH TO VISIT JAPAN FROM ABROAD FOR MEDICAL TREATMENT

  • Inquiries from abroad for out decision to/not-to accept Non Japanese patients. We, therefore, established a fee for us to respond to the inquiries.
  • When visiting Japan from overseas for medical treatment, a medical visa is required, which cannot be obtained by any individual. We, therefore, do not accept inquiry from any individual.

Fee

  • Fee for our decision to/not to accept for providing treatment in Japan: ¥50,000 (excluding tax)

Required documents

  • A referral letter (a patient referral document). No verbal information will be accepted.

Items that we will provide

  • Consultation allowed, or disallowed (if disallowed, a simple reason will be given)
  • Type of treatment (outpatient or inpatient)
  • Treatment method (name of treatment, name of surgery, etc)
  • Scheduled period
  • Estimated treatment cost
  • *If we cannot make a decision based on the documents that we received, and cannot decide unless we see you, “conditional acceptance for consultation” will be given, along with the examination items and estimated examination fee.
  • *The estimated examination fee is only an estimate which is subject to change.

Referral Letter (Patient’s Referral Document)

We ask those who visit us as outpatients to bring a referral letter (patient’s referral document) issued by primary care doctors or neighboring hospitals or clinics.

  • *A “primary care doctor” is a doctor in your local community whom you can consult without reserve including health care management. For those who will make the first visit to us, consulting a primary care doctor who will evaluate your condition and refer to the most suitable specialist will lead to smooth treatment.

To provide highly advanced medical treatment

  1. We are a medical institution which provides medical care for an acute phase.
  2. For outpatient care, our specialists provide special medical treatment (treatment for diseases which are difficult to manage by primary care doctors) based on referral letter from primary care doctors, while primary doctors will provide medical treatment for everyday diseases (commonly seen diseases) to promote functional cooperation/role-sharing among medical institutions in our local community. We recommend comprehensive medical examination for those who would like to have medical checkup.
  3. Our attending specialists proactively refer our patients who have commonly seen diseases or condition of whom become stable after surgeries or treatments to medical institutions in our local community. Our course of action is requested by the Japanese Government. We would appreciate your kind understanding our responsibilities as an acute care hospital to fulfil our responsibilities in our community.
  4. We will properly respond to re-visit of patients whose condition was changed after we referred to hospitals/clinics in our community, or emergency cases. Please have a referral letter with you when you re-visit us. We would appreciate your kind understanding and apologize for any inconvenience this may have caused to those who had been visiting us for a long period of time.

Special or Specified Medical Care Coverage

Special or Specified Medical Care Coverage is a system set by the Japanese Government (Ministry of Health, Labor and Welfare). Under this system, there are items related to the first visit for the purposes of promoting functional sharing, which is “primary care to be provided by hospitals/clinics” and “highly advanced/special medical treatments to be provided by hospitals that have more than 200 beds”.

  • *Special or Specified Medical Care Coverage will be incurred by patients without a referral letter at the first visit, even though such patients have visited us before.

First Visit

The First-Visit means

  1. the first visit that patients visit NTT Medical Center Tokyo
  2. the first visit that patients visit our dentistry (*1)
  3. the first visit that patients visit our medical departments (*1)
  4. the first visit that patients visit us after they voluntarily discontinued “medical treatment” or “consultation” (*2)

(*1) Please note that dentistry and medical departments are treated separately for the purposes of medical fees. The Special or Specified Medical Care Coverage will be incurred by patients without a referral letter at the first visit.

(*2) When more than 6 months have passed since the last visit to us


Acceptance of Non-Japanese Patients who live abroad

Providing medical care to those who live abroad

To those who wish for medical treatment in Japan (Medial Tourism)

We do not accept any request from individuals (or their agents) for medical treatment visiting Japan. Our doctors will judge if we will accept the request or not, for which, JPY50,000 (excluding tax) will be incurred to the requester as the basic fee.

Please contact the Registered Guarantors* in the followings to go through formalities for your visit.

https://www.mofa.go.jp/j_info/visit/visa/medical_stay2.html

https://www.mofa.go.jp/j_info/visit/visa/medical_stay3.html

(*Organizations/institutions which are permitted to issue medical visa and registered with the Ministry of Foreign Affairs.
Please note that there is some restriction for clinical departments or contents that we will accept for medical tourism. For primary disorders/diseases, please refer to the following web-site of “Japan International Hospital”.

http://www.japanhospitalsearch.org/hospital/030/

To Registered Guarantors

Please contact us upon referring to the web-page of “Japan International Hospitals” for diseases that we will accept.
Please sort out medical/patient information in advance and have them translated in advance.

For any question, please contact “International Office” through the Contact Form.