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Privacy Policy

1.Collecting personal information

When our hospital collects patient’s personal information, we will gather information within the scope of medical care / nursing and patient medical care. And we will try to keep accuracy and up to date of the personal information. This personal information includes information required to be described in the medical record. In addition, it includes information collected from record of examination results related to medical treatment, images / video recordings, and obtained samples.
When collecting personal information for other purposes, we will inform you of the purpose of use in advance and we will collect personal information after getting the consent.

2.Use and provision of personal information

Regarding the use of patient’s personal information, we will not use it beyond the purpose except in the following cases.

  1. When obtaining consent from patients
  2. When processing and use personal information into a state that cannot be identified or specified
  3. When requested by law etc. to provide personal information
  4. In the case when information providing to cooperating destination medical institution and other business operators etc. is related (National cancer registration, prognosis survey, etc.)

The hospital will not provide the information to third parties without permission from the patient, except in case laws and regulations stipulate otherwise.

3.About proper management of personal information

In our hospital, we will establish a management system of information security. We will also implement strict security measures for unauthorized access to patient’s personal information and those for prevention of lost / falsified / leaked information, etc. In addition, we will continue to take necessary measures to protect information, by providing thorough education to employees and appropriate supervision of contractors.

4.About confirmation / modification etc. of personal information

When a patient asks to disclose the patient’s personal, we will confirm the contents without delay and respond according to the regulations of our hospital. Also, if the correction is requested for reasons that the content of personal information is different from the facts, we will investigate and respond appropriately.

5.About inquiry office

If there is an inquiry about our personal information protection policy or patient’s personal information, please contact “”Patient personal information consultation inquiry office”” from the inquiry form.

6.Improvement of compliance with laws and regulations and protection of personal information

In our hospital, we will strive to ensure compliance (compliance with laws) by appropriately handling personal information in accordance with the provisions of laws and regulations related to the protection of personal information. At the same time, we review the above items as necessary and try to improve the mechanism of protection of personal information continuously.

April 1, 2013, NTT Medical Center Tokyo CEO