Guide for Patients
- To those who make the first visit to us for medical treatment
- To those who re-visit us for consultation
- Hospitalization & Visitors
- Emergency medical treatment
Request for a referral letterWe ask those who visit us as outpatients to bring a referral letter (patient's referral document) issued by primary care doctors or neighboring hospitals or clinics.
To those who make the first visit to us for medical treatment
Please confirm the outpatient consultation schedule in advance (Outpatient Consultation Schedule), as some clinical departments may be closed for examinations or operations.
Every Saturday, Sunday, National Holidays, Substitute Holidays, and the year-end and New Year holidays
Referral Letter (Patient’s Referral Document)
Those who will visit us as outpatients for the first time or 6 months have passed since the last visit as outpatients are requested to bring a referral letter (patient’s referral document) issued by primary care doctors or neighboring hospitals or clinics.
You may be able to seek consultation without a referral letter. However, you are requested to bear a fee of ¥5,000 (excluding tax) as a “Special or specified medical care coverage” in addition to the medical fee. Please note that we will priotize patients with referral letters to cooperate with medical institutions with our local community. In this respect, you may wait for a long period of time for consultation.
|Special Fee for “Special or specified medical care coverage” for those who visit us for the first time for consultation without referral letters||JPY5,000 (excluding tax)|
- *A “primary care doctor” is a doctor in your local community whom you can consult without reserve including health care management. For those who will make the first visit to us, consulting a primary care doctor who will evaluate your condition and refer to the most suitable specialist will lead to smooth treatment.
8:30 a.m. ~ 11.00 a.m.
- *Please confirm the outpatient consultation schedule in advance (Outpatient Consultation Schedule), as some clinical departments may be closed for examinations or operations.
Outpatient Consultation Flow
Our approach to reduce the waiting time
We provide consultation to about 2,000 outpatients per day.
Waiting time is long; average waiting time is about 35 minutes, and 35% of patients wait for longer than an hour. (December 2015 survey)
Given these, we set the limit of “2 outpatient consultation for each patient per day” to provide outpatient consultation as smoothly as possible.
In this way, we think that we can reduce the outpatient waiting time while focusing to specialized treatments, operations, and impatient treatments as a highly advanced acute care hospital to further contribution to community-based health care.
We will, nevertheless, respond to urgent cases, or sudden worsening of condition, as needed.
NTT Medical Center Tokyo is a core hospital in our community. As such we strive to provide appropriate medical care to our community upon collaborating with primary care doctors by further promoting reverse- referrals.
We ask for your kind understanding and cooperation.