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Guide for Patients

  • Request for a referral letter

    We ask those who visit us as outpatients to bring a referral letter (patient's referral document) issued by primary care doctors or neighboring hospitals or clinics. Alternatively if you are English speaking and wish to make an appointment with one of our bilingual English speaking primary care physicians please call our Department of International Healthcare on +81-3-6721-6239.

Guide for Patients

Consultation Hours

Reception Hours

8:30a.m.-11:00a.m
1:00p.m.-3:00p.m.

Please confirm the outpatient consultation schedule in advance (Outpatient Consultation Schedule), as some clinical departments may be closed for examinations or operations.

Closed

Every Saturday, Sunday, National Holidays, Substitute Holidays, and the year-end and New Year holidays

Patients Wishing to Make a Reservation With Our Specialists

NTT Medical Centre is a large tertiary hospital offering advanced medical care across all 30 specialties. As such, we work closely with primary care services both within and outside our hospital. We advise all our patients to have a primary care doctor to support their everyday healthcare needs, while NTT Medical Centre provides more integrated advanced medical care for conditions which are difficult to treat by the primary care services.

Patients visiting our hospital for the first time are requested to bring a referral letter from a hospital, clinic or their primary care doctor. For details, please see the section “First-Time Visitors”. As we have an on-site primary care services based at our hospital for international patients, you could speak to our primary care doctors in English to obtain a referral letter for our specialists. If you would like to make a reservation with our primary care physicians or specialists, please call our international healthcare office at +81-3-6721-6239

Patients Returning/Returned to Under the Care of Primary Care Services

For those patients with common conditions, and patients whose conditions have become stable following treatment or surgery, we may refer you back to the primary care doctor if appropriate. This policy is directed by the Japanese national government for the hospitals such as ours, to serve as tertiary hospitals within the community.

For those patients whose conditions have worsened since returning to the care of primary care doctor or have urgent medical care needs, we would do as much as we can to assist you. We would however, ask you to bring a referral letter from your primary care provider as much as possible. We apologize for the inconvenience this may cause.
For details, please see the section “Follow Up Appointment”

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