Emergency Center

(1) Overview

Our hospital has been providing regional emergency medical care since September 1993 as a Secondary Emergency Medical Institution designated by Tokyo.

During regular weekday consultation hours, the Emergency Center treats patients transferred by ambulance. If patients are able to come to the hospital on their own, they may be directed to the outpatient clinic of the appropriate clinical department.

Emergency medical care is provided 24 hours a day at the Emergency Center during after-hours on weekdays, as well as on Saturdays, Sundays, national holidays, substitute holidays, and year-end and new year holidays.

Medical care is provided by physicians on duty in five clinical areas including internal medicine, surgery, cardiovascular medicine, neurovascular system, and gynecology & obstetrics. Please understand that, in general, emergency medical care primarily focuses on providing initial treatment. Based on the examination and various test results, we will provide appropriate emergency care.

As of April 2025, our Center consists of six on-duty physicians from various department including the ICU, two resident doctors, three to five nurses, one senior night-duty nurse manager, two radiology technicians, one to two clinical laboratory technicians, and one pharmacists. Outside of weekday consultation hours, we may have limited tests and specialists available. We may also be unable to provide medical care from the relevant department, depending on the situation. However, please do not hesitate to consult us if you require medical care at night or during public holidays. Depending on the specialties of the on-call physicians on a given day, patients may at times be treated outside of the physicians’ primary fields expertise. In such cases, we supplement care as needed by coordinating with relevant specialists.

Please be aware that outside of regular consultation hours, there may be limitations on available examinations, and the on-duty physician may not be a specialist in your condition. In some cases, we may not be able to provide medical care depending on the situation. However, if you are experiencing illness or injury during the night or on holidays, please do not hesitate to call us for consultation.

When calling, please provide your name and patient ID number (if you have one). This will help us respond more smoothly regarding your ongoing conditions and medications. When you come to the hospital, please be sure to bring your health insurance card (or My Number card) and your patient ID card (if you have one). If you are currently taking any medication prescribed by another medical institution, please bring your medication notebook as well. Please note that if you do not present a health insurance card (or My Number card), the consultation will not be covered by insurance and you will be paying out-of-pocket. At the Emergency Center, we strive to provide prompt and appropriate care. However, please understand that this facility is intended for emergencies requiring urgent treatment. We appreciate your understanding and cooperation with the following points:

1. Patients with serious conditions will be seen first, so there may be a wait depending on the severity of your condition.
2. As this is an out-of-hours consultation, only minimum necessary tests can be performed and a full examination may not be possible.
3. You may be asked to visit a specialized outpatient clinic during regular weekday hours.
4. As a general rule, medications will be prescribed for a maximum of three days (The number of days may vary depending on your condition or public holidays).
5. Even in the case of emergency transport, if your condition is not urgent, we may charge a “fee for treatment of patient’s choice” in addition to the consultation fee, regardless of whether it is your first visit or a follow-up. ＜Click here for the “Fee for treatment of patient’s choice” Q&A＞

Please note that the following cases are exempt from additional charges:

• Patient with a referral letter from another hospital for an emergency visit to our hospital.
• Patients requiring hospitalization and/or treatment after the initial examination (including those transferred from other hospitals).
• Patients returning to the hospital within the same day after worsening of their symptoms.
• Patients instructed by our physicians to visit the emergency outpatient clinic for injections or other medical procdures.
• When our physicians judge that a patient requires emergency care after examination.

Where possible, we recommend that patients visit the hospital during our regular weekday consultation hours, when full medical services are available.

Reception Telephone Numbers

Please contact us by phone to request a medical examination, as we may not have the necessary specialties available at our hospital.