Regarding the Protection of Personal Information

NTT Medical Center Tokyo (hereinafter referred to as “our hospital”) recognizes the importance of protecting personal information as part of NTT East’s commitment to contributing to society. Guided by the principle of dedicating ourselves to the well-being of all who use our hospital and all who work here through the provision of medical care, all hospital staff strive to handle personal information appropriately in accordance with the following policy.

1.Collection of Personal Information

When our hospital collects patients’ personal information, it is done within the scope necessary for medical treatment, nursing care, and matters related to patient care. We also make every effort to ensure that the personal information is accurate and up to date. Such personal information includes not only information required for medical records but also test results obtained during medical treatment, image and video records, and information derived from collected specimens.
When personal information is collected for purposes other than those stated above, the purpose of use will be communicated in advance, and collection will be carried out only with the patient’s consent.

2.Use and Provision of Personal Information

Our hospital will not use patients’ personal information beyond the intended purpose except in the following cases:

• a) With the patient’s consent.
• b) When information is processed and used in a way that prevents identification of individuals.
• c) When disclosure is required by laws and regulations.
• d) When providing information to affiliated medical institutions or other organizations (e.g., National Cancer Registry, prognosis surveys, etc.).

Except as required by law, our hospital does not provide personal information to third parties without the patient’s permission.

3.Proper Management of Personal Information

We continuously implement necessary measures to protect personal information, including strict security protocols to prevent unauthorized access, loss, falsification, or leakage of data, in addition to employee training and appropriate supervision of contractors to maintain the highest standards of information protection.

4.Confirmation and Correction of Personal Information

If a patient requests disclosure of their personal information, our hospital will promptly verify the content and respond in accordance with our regulations. If a patient requests correction of information that is inaccurate or incorrect, we will investigate and respond appropriately.

5.Contact for Inquiries

For questions regarding our hospital’s personal information protection policy or inquiries about patients’ personal information, please contact the “Patient Personal Information Consultation Desk” via the inquiry form.

6.Compliance with Laws and Continuous Improvement of Personal Information Protection

Our hospital complies with laws and regulations concerning the protection of personal information, ensures proper handling of personal information, and strives to maintain compliance. We also periodically review the above items to continually improve our personal information protection system.

Director, NTT Medical Center Tokyo